Shipping

Internet Shipping Information:

All holiday shipments will begin shipping out approximately 5 to 10 days before the scheduled holiday to arrive in a timely manner.

All delivery dates are approximate so please allow a few days variance.

Please allow 1 to 2 days processing time before items are shipped.

Standard delivery days are Wednesday through Friday.

About our Delivery Prices:

We make ordering easy for you. There are no charts to study or extra costs to add on most shipments. Our delivered prices include shipping, handling, and insurance on normal deliveries to addresses within the contiguous U.S. 48 States.

Exceptions on Extra shipping charges will apply when:

  • A customer requests special delivery that is not included in our shipping cost.
  • Alaska, Hawaii, Puerto Rico, APO, and FPO. These deliveries ship out on Monday and Tuesday of the week. Sorry, no out of country shipments except for APO and FPO deliveries.
  • Shipping to the Virgin Islands. Please call us directly at 800-486-4267 to place your order.

Military Gifts To APO And FPO Addresses:

We have a nice selection of items available for shipment to our service folks. Please phone 800-486-4267 for details. To order, please orders you must phone, mail or fax your request. Sorry for the inconvenience.

Hams In A Hurry Program:

We have the fastest service in the business. Order today and serve tomorrow. Available for in-stock items. Call us for details and the amount of additional shipping.

Remember To Order Early:

Early receipt of delivered food gifts is often appreciated to allow your recipients to enjoy their own special entertaining.

Our Service To You:

We are not a giant corporation but rather a friendly family-owned business with loyal employees who are dedicated in filling your order the best we can.

We Accept:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • PayPal when ordering from our website.

Please Note: State Tax will be charged when applicable

Making A Promise To You:

Here at our Smokehouse, we continue to work hard on keeping the quality of products, and should you ever have a problem, we promise prompt, fair, and equitable treatment. We’ve sold country meats for generations and know and appreciate the importance of having a satisfied customer!

Substitution:

Your order will be filled exactly as ordered whenever possible. However, if a shortage of a certain item does necessitate a substitution, we reserve the right to substitute without prior notice. In which case we guarantee a like item of equal or greater value.

For Product Information Or Any Other Concerns:

Please call our Customer Service Department at 800-486-4267 Monday through Friday 8:00 a.m. to 4:30 p.m. CST.

Things To Remember:

To ensure proper delivery, we must have complete addresses including apartment numbers or lot/space numbers, where applicable, as well as phone numbers. Sorry, but we cannot ship to P.O. Boxes.

Products May Ship Separately:

Products ordered at the same time may be shipped separately and arrive on different days.

For Your Information:

Prices in the catalog are subject to change without notice.

Mail Order Check Processing:

Processing of orders containing personal checks may take six to ten business days. When you provide a check as payment, you authorize us either to use the information from your check to make a one-time electronic fund transfer from your account or to process this payment as a check transaction.

When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive the check back from your financial institution.